Premium Printing

Handcrafted in the USA

Free Delivery

Next Day Shipping

Easy Returns

30 Day Guarantee

Secured Gateway

Encrypted Transactions

chevron_left chevron_right

FAQs

Find answers to our most frequently asked questions.

chevron_left chevron_right

Orders & support

Explore our comprehensive FAQ section to find answers to commonly asked questions about Artifxct and our products.

From shipping and returns to security measures, we've compiled essential information to ensure a seamless shopping experience. If you have any additional inquiries, don't hesitate to reach out to our dedicated customer support team for assistance.

Where are the prints made?

Our products are proudly made in the USA and shipped from our facilities in Charlotte, NC, and Dallas, TX. We have other warehouses in Canada and Mexico for orders processed outside of the US.

How can I check my order status?

Simply log in to your account, go under the order section and follow instructions regarding status and tracking information.

What should I do if there's a problem with my order?

Before returning your order, reach out to us at support@artifxct.com. We may have a solution to resolve the issue.

How safe is it to buy on Artifxct.com?

Your transaction is secured via a state of the art SSL gateway. We prioritize your privacy and do not retain personal information in our files. Customer trust is our main priority.

Shipping & returns

Do you offer free shipping?

Yes, we provide free shipping on all our artwork.

When can I expect my order to be shipped?

We typically ship orders 24 to 48 hours after your payment is processed.

What is your guarantee and refund policy?

We offer a 30-day money-back guarantee for artworks in their original packaging. Shipping costs for your return are fully covered.

What if my item arrives damaged?

Take a picture of the damaged package and send it to our customer service at support@artifxct.com. A member of our team will make sure to replace the item free of charge.

How can I initiate a return?

You can activate returns through your user account or by contacting us at returns@artifxct.com.

Products

Where are your products made?

Our products are proudly made in the USA and shipped from our facilities in Charlotte, NC, and Dallas, TX. We have other warehouses in Canada and Mexico for orders processed outside of the US.

What type of paper are your prints made with?

Our prints are made with high-quality matte paper, ensuring impeccable resolution and detail.

Can I find Artifxct artworks anywhere else?

Our unique art pieces are exclusive and found on Artifxct.com only.

Where can I find more information?

For more information regarding any questions you might have, feel free to contact us at support@artifxct.com

Can't find an answer?

Contact our customer support team. We will get back to you as soon as possible.

Contact Us